WR - 02 "A formal email"
Dear Sir,
I´m writing to complain about the dinner at your restaurant yesterday. I booked a table to celebrate my sister´s birthday party with our family and our friends on the terrace.
Our problems started when we arrived at nine o´clock. I asked for our table and the waiter told me that there wasn´t any table booked and we had to wait forty-five minutes to have a table. Later we ordered the food and the food that they gave us was not the food that we ordered, we asked for a change and they put us many problems. Finally, we asked for the bill and we had to wait for a long time again.
All in all, what a disaster! I hope you solve these problems because it is a waste of time going there.
Yours faithfully,
Miss Peinado.
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